It seems that the game Hyper Universe never connected with the Xbox crowd. The game’s developer announced a few days ago that the services would be taken offline on February 10th, 2020.
After careful consideration, we regret to inform you that we will be discontinuing service for Hyper Universe (Xbox) on February 10, 2020.
— Hyper Universe (@playhyper) November 26, 2019
After today players will not be able to purchase Quarks. Also, Nexon is not taking any requests for refunds. Players still have access to all the free content until the end. Nexon America really didn’t give players a great reason as to why they are shutting down the servers. Here is a quote from Nexon America’s web site, this is the best answer players will be getting.
After careful consideration, we regret to inform you that we will be discontinuing service for Hyper Universe (Xbox) on February 10, 2020. Until then, Hyper Universe will continue to be available free-to-play for existing and current players.-Nexon America
If you feel like playing Hyper Universe, here is the link to the achievements that are still available. Players have the chance to download the Decembers Xbox One Games with Gold games right now. That includes Insane Robots on the Xbox One and Toy Story 3 for the Xbox 360. You can see the rest of the games by clicking the link here.